{"id":63278,"date":"2025-03-19T16:18:39","date_gmt":"2025-03-19T16:18:39","guid":{"rendered":"https:\/\/klettwl.ca\/?page_id=63278"},"modified":"2025-05-30T11:12:35","modified_gmt":"2025-05-30T11:12:35","slug":"service-client","status":"publish","type":"page","link":"https:\/\/klettwl.ca\/fr\/service-client\/","title":{"rendered":"Service client"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"63278\" class=\"elementor elementor-63278 elementor-63040\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"ob-is-breaking-bad elementor-section elementor-top-section elementor-element elementor-element-a3068ed qodef-elementor-content-grid elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a3068ed\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ob_bbad_use_it&quot;:&quot;yes&quot;,&quot;_ob_bbad_sssic_use&quot;:&quot;no&quot;,&quot;_ob_glider_is_slider&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c475ecc\" data-id=\"c475ecc\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;_ob_bbad_is_stalker&quot;:&quot;no&quot;,&quot;_ob_teleporter_use&quot;:false,&quot;_ob_column_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_column_has_pseudo&quot;:&quot;no&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8d009c0 ob-harakiri-inherit ob-has-background-overlay elementor-widget elementor-widget-text-editor\" data-id=\"8d009c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_ob_use_harakiri&quot;:&quot;yes&quot;,&quot;_ob_harakiri_writing_mode&quot;:&quot;inherit&quot;,&quot;_ob_postman_use&quot;:&quot;no&quot;,&quot;_ob_perspektive_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a style=\"color: white;\" href=\"\/\">Home<\/a> \/ <a style=\"color: white;\" href=\"\/\">Support<\/a> \/\u00a0<b> Service client<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"ob-is-breaking-bad ob-bb-inner elementor-section elementor-inner-section elementor-element elementor-element-a64a0f4 elementor-section-full_width elementor-section-height-default elementor-section-height-default qodef-elementor-content-no\" data-id=\"a64a0f4\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ob_bbad_use_it&quot;:&quot;yes&quot;,&quot;_ob_bbad_sssic_use&quot;:&quot;no&quot;,&quot;_ob_glider_is_slider&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ff69514\" data-id=\"ff69514\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;_ob_bbad_is_stalker&quot;:&quot;no&quot;,&quot;_ob_teleporter_use&quot;:false,&quot;_ob_column_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_column_has_pseudo&quot;:&quot;no&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b15893a ob-harakiri-inherit ob-has-background-overlay elementor-widget elementor-widget-heading\" data-id=\"b15893a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_ob_use_harakiri&quot;:&quot;yes&quot;,&quot;_ob_harakiri_writing_mode&quot;:&quot;inherit&quot;,&quot;_ob_harakiri_text_clip&quot;:&quot;none&quot;,&quot;_ob_perspektive_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Service client<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-aabadd7\" data-id=\"aabadd7\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_blur_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_blur_level&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;_ob_bbad_is_stalker&quot;:&quot;no&quot;,&quot;_ob_teleporter_use&quot;:false,&quot;background_motion_fx_blur_direction&quot;:&quot;out-in&quot;,&quot;background_motion_fx_blur_range&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:20,&quot;end&quot;:80}},&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;_ob_column_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_column_has_pseudo&quot;:&quot;no&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"ob-is-breaking-bad elementor-section elementor-top-section elementor-element elementor-element-fd9e996 elementor-section-boxed elementor-section-height-default elementor-section-height-default qodef-elementor-content-no\" data-id=\"fd9e996\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ob_bbad_use_it&quot;:&quot;yes&quot;,&quot;_ob_bbad_sssic_use&quot;:&quot;no&quot;,&quot;_ob_glider_is_slider&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0ee3ca2\" data-id=\"0ee3ca2\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;_ob_bbad_is_stalker&quot;:&quot;no&quot;,&quot;_ob_teleporter_use&quot;:false,&quot;_ob_column_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_column_has_pseudo&quot;:&quot;no&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e7dd573 ob-has-background-overlay elementor-widget elementor-widget-webon_core_section_title\" data-id=\"e7dd573\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_ob_perspektive_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;}\" data-widget_type=\"webon_core_section_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m  qodef-section-title qodef-alignment--left   \">\n\t\t\t<h3 class=\"qodef-m-title\" >\n\t\tComment pouvons-nous vous aider?\t<\/h3>\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff2eec0 ob-harakiri-inherit ob-has-background-overlay elementor-widget elementor-widget-text-editor\" data-id=\"ff2eec0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_ob_use_harakiri&quot;:&quot;yes&quot;,&quot;_ob_harakiri_writing_mode&quot;:&quot;inherit&quot;,&quot;_ob_postman_use&quot;:&quot;no&quot;,&quot;_ob_perspektive_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Veuillez remplir le formulaire suivant pour contacter notre \u00e9quipe d&rsquo;assistance \u00e0 la client\u00e8le. Veuillez fournir le plus de d\u00e9tails possible pour nous aider \u00e0 r\u00e9soudre votre probl\u00e8me le plus rapidement possible!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"ob-is-breaking-bad elementor-section elementor-top-section elementor-element elementor-element-80af424 elementor-section-boxed elementor-section-height-default elementor-section-height-default qodef-elementor-content-no\" data-id=\"80af424\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;_ob_bbad_use_it&quot;:&quot;yes&quot;,&quot;_ob_bbad_sssic_use&quot;:&quot;no&quot;,&quot;_ob_glider_is_slider&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bca248b\" data-id=\"bca248b\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;_ob_bbad_is_stalker&quot;:&quot;no&quot;,&quot;_ob_teleporter_use&quot;:false,&quot;_ob_column_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_column_has_pseudo&quot;:&quot;no&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c647c1 ob-has-background-overlay elementor-widget elementor-widget-html\" data-id=\"3c647c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_ob_perspektive_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;}\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t    <style>\n\t\t.zsFormClass tr, .zsFormClass td {\n\t\t\tborder: none;\n\t\t}\n\t\t.zsButtonClass {\n\t\t\tborder: 1px solid #0261b6 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\"\";\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\tvar parentValues = mySelObject[name];\n\t\t\t\t\t\t\t\tif (rat == trimBoth(obj.value)) {\n\t\t\t\t\t\t\t\t\tisDependent = true;\n\t\t\t\t\t\t\t\t\tdepObj.length = 0;\n\t\t\t\t\t\t\t\t\tvar depvalues = values[k];\n\t\t\t\t\t\t\t\t\tvar depLen = depvalues.length - 1;\n\t\t\t\t\t\t\t\t\tfor (var j = 0; j <= depLen; j++) {\n\t\t\t\t\t\t\t\t\t\tvar optionElement = document.createElement(\"OPTION\");\n\t\t\t\t\t\t\t\t\t\tvar displayValue = depvalues[j];\n\t\t\t\t\t\t\t\t\t\tvar actualValue = displayValue;\n\t\t\t\t\t\t\t\t\t\tif (actualValue == \"-None-\") {\n\t\t\t\t\t\t\t\t\t\t\toptionElement.value = \"\";\n\t\t\t\t\t\t\t\t\t\t\tdisplayValue = \"-None-\";\n\t\t\t\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\t\t\t\toptionElement.value = actualValue;\n\t\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\toptionElement.text = displayValue;\n\t\t\t\t\t\t\t\t\t\tif (mapValues != undefined) {\n\t\t\t\t\t\t\t\t\t\t\tvar mapValue = mapValues.split(\";;;\");\n\t\t\t\t\t\t\t\t\t\t\tvar len = mapValue.length;\n\t\t\t\t\t\t\t\t\t\t\tfor (var p = 0; p < len; p++) {\n\t\t\t\t\t\t\t\t\t\t\t\tif (actualValue == mapValue[p]) {\n\t\t\t\t\t\t\t\t\t\t\t\t\toptionElement.selected = true;\n\t\t\t\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t\t\tdepObj.options.add(optionElement);\n\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\tif (!isDependent) {\n\t\t\t\t\t\t\t\tdepObj.length = 0;\n\t\t\t\t\t\t\t\tvar len = selectValues.length;\n\t\t\t\t\t\t\t\tfor (var j = 0; j < len; j++) {\n\t\t\t\t\t\t\t\t\tvar actualValue = selectValues[j];\n\t\t\t\t\t\t\t\t\tvar optionElement = document.createElement(\"OPTION\");\n\t\t\t\t\t\t\t\t\tif (actualValue == \"-None-\") {\n\t\t\t\t\t\t\t\t\t\toptionElement.value = \"\";\n\t\t\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\t\t\toptionElement.value = selectValues[j];\n\t\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\t\toptionElement.text = selectValues[j];\n\t\t\t\t\t\t\t\t\tdepObj.options.add(optionElement);\n\t\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\t\tdepObj.value = selected_val;\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\tif (!isload) {\n\t\t\t\t\t\t\t\tsetDependent(depObj, false);\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\tvar jdepObj = jQuery(depObj);\n\t\t\t\t\t\t\tif (jdepObj.hasClass('select2-offscreen')) {\n\t\t\t\t\t\t\t\tjdepObj.select2(\"val\", jdepObj.val());\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t}\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t}\n\t\t}\n\n\t\tfunction setSelectAll(id) {\n\t\t\tvar parentElement = document.getElementById(id);\n\t\t\tvar hiddenInput = parentElement.querySelector('#hiddenoptions');\n\t\t\tvar selectAllElement = parentElement.querySelector('#selectall' + id);\n\t\t\tvar selectedValues = [];\n\t\t\tvar checkboxes = parentElement.querySelectorAll('.wb_multi_pick_input');\n\t\t\tcheckboxes.forEach(function(cb) {\n\t\t\t\tcb.checked = selectAllElement.checked;\n\t\t\t\tif (cb.checked && cb.value) {\n\t\t\t\t\tselectedValues.push(cb.value);\n\t\t\t\t}\n\t\t\t});\n\t\t\thiddenInput.value = selectedValues.join(',');\n\t\t}\n\n\t\tfunction setMultiSelectOption(id, obj) {\n\t\t\tvar parentElement = document.getElementById(id);\n\t\t\tvar hiddenInput = parentElement.querySelector('#hiddenoptions');\n\t\t\tvar selectAllElement = parentElement.querySelector('#selectall' + id);\n\t\t\tvar selectedStr = hiddenInput.value;\n\t\t\tvar selectedValues = selectedStr ? selectedStr.split(',') : [];\n\t\t\tif (obj.checked && obj.value) {\n\t\t\t\tselectedValues.push(obj.value);\n\t\t\t} else if (!obj.checked && obj.value) {\n\t\t\t\tselectedValues.splice(selectedValues.indexOf(obj.value), 1);\n\t\t\t\tselectAllElement.checked = false;\n\t\t\t} else {\n\t\t\t\tselectAllElement.checked = false;\n\t\t\t}\n\t\t\thiddenInput.value = selectedValues.join(',');\n\t\t}\n\t\tvar zctt = function() {\n\t\t\tvar tt, mw = 400,\n\t\t\t\ttop = 10,\n\t\t\t\tleft = 0,\n\t\t\t\tdoctt = document;\n\t\t\tvar ieb = doctt.all ? true : false;\n\t\t\treturn {\n\t\t\t\tshowtt: function(cont, wid) {\n\t\t\t\t\tif (tt == null) {\n\t\t\t\t\t\ttt = doctt.createElement('div');\n\t\t\t\t\t\ttt.setAttribute('id', 'tooltip-zc');\n\t\t\t\t\t\tdoctt.body.appendChild(tt);\n\t\t\t\t\t\tdoctt.onmousemove = this.setpos;\n\t\t\t\t\t\tdoctt.onclick = this.hidett;\n\t\t\t\t\t}\n\t\t\t\t\ttt.style.display = 'block';\n\t\t\t\t\ttt.innerHTML = cont;\n\t\t\t\t\ttt.style.width = wid ? wid + 'px' : 'auto';\n\t\t\t\t\tif (!wid && ieb) {\n\t\t\t\t\t\ttt.style.width = tt.offsetWidth;\n\t\t\t\t\t}\n\t\t\t\t\tif (tt.offsetWidth > mw) {\n\t\t\t\t\t\ttt.style.width = mw + 'px'\n\t\t\t\t\t}\n\t\t\t\t\th = parseInt(tt.offsetHeight) + top;\n\t\t\t\t\tw = parseInt(tt.offsetWidth) + left;\n\t\t\t\t},\n\t\t\t\thidett: function() {\n\t\t\t\t\ttt.style.display = 'none';\n\t\t\t\t},\n\t\t\t\tsetpos: function(e) {\n\t\t\t\t\tvar u = ieb ? event.clientY + doctt.body.scrollTop : e.pageY;\n\t\t\t\t\tvar l = ieb ? event.clientX + doctt.body.scrollLeft : e.pageX;\n\t\t\t\t\tvar cw = doctt.body.clientWidth;\n\t\t\t\t\tvar ch = doctt.body.clientHeight;\n\t\t\t\t\tif (l < 0) {\n\t\t\t\t\t\ttt.style.left = left + 'px';\n\t\t\t\t\t\ttt.style.right = '';\n\t\t\t\t\t} else if ((l + w + left) > cw) {\n\t\t\t\t\t\ttt.style.left = '';\n\t\t\t\t\t\ttt.style.right = ((cw - l) + left) + 'px';\n\t\t\t\t\t} else {\n\t\t\t\t\t\ttt.style.right = '';\n\t\t\t\t\t\ttt.style.left = (l + left) + 'px';\n\t\t\t\t\t}\n\t\t\t\t\tif (u < 0) {\n\t\t\t\t\t\ttt.style.top = top + 'px';\n\t\t\t\t\t\ttt.style.bottom = '';\n\t\t\t\t\t} else if ((u + h + left) > ch) {\n\t\t\t\t\t\ttt.style.top = '';\n\t\t\t\t\t\ttt.style.bottom = ((ch - u) + top) + 'px';\n\t\t\t\t\t} else {\n\t\t\t\t\t\ttt.style.bottom = '';\n\t\t\t\t\t\ttt.style.top = (u + top) + 'px';\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t};\n\t\t}();\n\t\tvar zsWebFormMandatoryFields = new Array(\"Contact Name\", \"First Name\", \"Email\", \"Primary role\", \"Institution name\", \"Segment\", \"State\/Province\", \"How can we help you?\", \"Subject\", \"Description\", \"Category\", \"Region\");\n\t\tvar zsFieldsDisplayLabelArray = new Array(\"Nom *\", \"Pr\u00e9nom *\", \"Adresse courriel *\", \"R\u00f4le principal *\", \"\u00c9cole ou coll\u00e8ge\/universit\u00e9 *\", \"Segment *\", \"Province ou territoire *\", \"Comment pouvons-nous vous aide\", \"Sujet *\", \"Message *\", \"Cat\u00e9gorie\", \"Region\");\n\n\t\tfunction zsValidateMandatoryFields() {\n\t\t\tvar name = '';\n\t\t\tvar email = '';\n\t\t\tvar isError = 0;\n\t\t\tfor (var index = 0; index < zsWebFormMandatoryFields.length; index++) {\n\t\t\t\tisError = 0;\n\t\t\t\tvar fieldObject = document.forms['zsWebToCase_1097482000017620005'][zsWebFormMandatoryFields[index]];\n\t\t\t\tif (fieldObject) {\n\t\t\t\t\tif (((fieldObject.value).replace(\/^\\s+|\\s+$\/g, '')).length == 0) {\n\t\t\t\t\t\talert(zsFieldsDisplayLabelArray[index] + ' ne peut \u00eatre vide ');\n\t\t\t\t\t\tfieldObject.focus();\n\t\t\t\t\t\tisError = 1;\n\t\t\t\t\t\treturn false;\n\t\t\t\t\t} else {\n\t\t\t\t\t\tif (fieldObject.name == 'Email') {\n\t\t\t\t\t\t\tif (!fieldObject.value.match(\/^([\\w_][\\w\\-_.+\\'&]*)@(?=.{4,256}$)(([\\w]+)([\\-_]*[\\w])*[\\.])+[a-zA-Z]{2,22}$\/)) {\n\t\t\t\t\t\t\t\tisError = 1;\n\t\t\t\t\t\t\t\talert('Entrez une adresse e-mail valide');\n\t\t\t\t\t\t\t\tfieldObject.focus();\n\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t}\n\t\t\t\t\t}\n\t\t\t\t\tif (fieldObject.nodeName == 'SELECT') {\n\t\t\t\t\t\tif (fieldObject.options[fieldObject.selectedIndex].value == '-None-') {\n\t\t\t\t\t\t\talert(zsFieldsDisplayLabelArray[index] + ' ne peut \u00eatre vide');\n\t\t\t\t\t\t\tfieldObject.focus();\n\t\t\t\t\t\t\tisError = 1;\n\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t}\n\t\t\t\t\t}\n\t\t\t\t\tif (fieldObject.type == 'checkbox') {\n\t\t\t\t\t\tif (fieldObject.checked == false) {\n\t\t\t\t\t\t\talert('Veuillez accepter ' + zsFieldsDisplayLabelArray[index]);\n\t\t\t\t\t\t\tfieldObject.focus();\n\t\t\t\t\t\t\tisError = 1;\n\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t}\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t}\n\t\t\tif (isError == 0) {\n\t\t\t\tif (document.forms['zsWebToCase_1097482000017620005']['zsWebFormCaptchaWord'].value.replace(\/^\\s+|\\s+$\/g, '').length == 0) {\n\t\t\t\t\talert('Veuillez saisir le code captcha.');\n\t\t\t\t\tdocument.forms['zsWebToCase_1097482000017620005']['zsWebFormCaptchaWord'].focus();\n\t\t\t\t\treturn false;\n\t\t\t\t}\n\t\t\t}\n\t\t\tif (isError == 0) {\n\t\t\t\tdocument.getElementById('zsSubmitButton_1097482000017620005').setAttribute('disabled', 'disabled');\n\t\t\t}\n\t\t}\n\t\tvar ZSEncoder = {\n\t\t\tencodeForHTML: function(str) {\n\t\t\t\tif (str && typeof(str) === 'string') {\n\t\t\t\t\treturn jQuery.encoder.encodeForHTML(str);\n\t\t\t\t}\n\t\t\t\treturn str;\n\t\t\t},\n\t\t\tencodeForHTMLAttribute: function(str) {\n\t\t\t\tif (str && typeof(str) === 'string') {\n\t\t\t\t\treturn jQuery.encoder.encodeForHTMLAttribute(str);\n\t\t\t\t}\n\t\t\t\treturn str;\n\t\t\t},\n\t\t\tencodeForJavascript: function(str) {\n\t\t\t\tif (str && typeof(str) === 'string') {\n\t\t\t\t\treturn jQuery.encoder.encodeForJavascript(str);\n\t\t\t\t}\n\t\t\t\treturn str;\n\t\t\t},\n\t\t\tencodeForCSS: function(str) {\n\t\t\t\tif (str && typeof(str) === 'string') {\n\t\t\t\t\treturn jQuery.encoder.encodeForCSS(str);\n\t\t\t\t}\n\t\t\t\treturn str;\n\t\t\t}\n\t\t};\n\t\tvar zsAttachedAttachmentsCount = 0;\n\t\tvar zsAllowedAttachmentLimit = 4;\n\t\tvar zsAttachmentFileBrowserIdsList = [1, 2, 3, 4, 5];\n\n\t\tfunction zsOpenCloudPickerIframe() {\n\t\t\tif (zsAttachedAttachmentsCount < 5) {\n\t\t\t\tvar zsCloudPickerIframeSrc = jQuery('#zsCloudPickerIframeSrc').val();\n\t\t\t\tjQuery('#zsCloudAttachmentIframe').attr('src', zsCloudPickerIframeSrc.substring(0, zsCloudPickerIframeSrc.length - 1) + (5 - zsAttachedAttachmentsCount)).show();\n\t\t\t\tzsListenCloudPickerMessages();\n\t\t\t}\n\t\t}\n\n\t\tfunction zsListenCloudPickerMessages() {\n\t\t\tif (window.addEventListener) {\n\t\t\t\twindow.addEventListener('message', zsWebReceiveMessage, false);\n\t\t\t} else if (window.attachEvent) {\n\t\t\t\twindow.attachEvent('onmessage', zsWebReceiveMessage);\n\t\t\t}\n\t\t}\n\t\tvar zsCloudPickerJSON = {};\n\n\t\tfunction zsWebReceiveMessage(event) {\n\t\t\tvar zsUrlRegex = \/^(ht|f)tp(s?)\\:\\\/\\\/[0-9a-zA-Z]([-.\\w]*[0-9a-zA-Z])*(:(0-9)*)*(\\\/?)([a-zA-Z0-9\\-\\.\\?\\,\\:\\'\\\/\\\\+=&amp;%\\$#_]*)?$\/;\n\t\t\tif (zsUrlRegex.test(event.origin)) {\n\t\t\t\tvar zsMessageType = event.data.split('&&&');\n\t\t\t\tif (zsMessageType[0] == 'zsCloudPickerMessage') {\n\t\t\t\t\tif (window.addEventListener) {\n\t\t\t\t\t\twindow.removeEventListener('message', zsWebReceiveMessage, false);\n\t\t\t\t\t} else if (window.attachEvent) {\n\t\t\t\t\t\twindow.detachEvent('onmessage', zsWebReceiveMessage);\n\t\t\t\t\t}\n\t\t\t\t\tjQuery('#zsCloudAttachmentIframe').hide();\n\t\t\t\t\tvar isAttachedFilesDetails = zsMessageType[1].split('|||');\n\t\t\t\t\tif (isAttachedFilesDetails[0] == 'cloudPickerResponse') {\n\t\t\t\t\t\tvar zsCloudPickerAttachmentDetails = isAttachedFilesDetails[1].split('::::');\n\t\t\t\t\t\tvar zsCloudPickerAttachmentsJSON = jQuery.parseJSON(zsCloudPickerAttachmentDetails[0]);\n\t\t\t\t\t\tif (zsAttachedAttachmentsCount <= zsAllowedAttachmentLimit) {\n\t\t\t\t\t\t\tzsRenderCloudAttachments(zsCloudPickerAttachmentsJSON);\n\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\talert('Vous ne pouvez pas joindre plus de 5 fichiers');\n\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t}\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t}\n\t\t}\n\n\t\tfunction zsRenderCloudAttachments(zsCloudPickerAttachmentsJSON) {\n\t\t\tif (!jQuery.isEmptyObject(zsCloudPickerAttachmentsJSON)) {\n\t\t\t\tjQuery.each(zsCloudPickerAttachmentsJSON, function(cloudServiceName, attachments) {\n\t\t\t\t\tvar zsAttachmentsArray = [];\n\t\t\t\t\tif (!jQuery.isEmptyObject(zsCloudPickerJSON[cloudServiceName])) {\n\t\t\t\t\t\tzsAttachmentsArray = zsCloudPickerJSON[cloudServiceName];\n\t\t\t\t\t}\n\t\t\t\t\tfor (var attachmentsIndex = 0; attachmentsIndex < attachments.length; attachmentsIndex++) {\n\t\t\t\t\t\tif (zsAttachedAttachmentsCount <= zsAllowedAttachmentLimit) {\n\t\t\t\t\t\t\tvar zsCloudAttachmentsList = '';\n\t\t\t\t\t\t\tvar attachmentsDetailJSON = attachments[attachmentsIndex];\n\t\t\t\t\t\t\tvar zsCloudAttachmentName = attachmentsDetailJSON['docName'];\n\t\t\t\t\t\t\tvar extension = zsCloudAttachmentName.split('.').pop().toLowerCase();\n\t\t\t\t\t\t\tvar unSupportedExtensions = [\"ade\", \"adp\", \"apk\", \"appx\", \"appxbundle\", \"bat\", \"cab\", \"cer\", \"chm\", \"cmd\", \"com\", \"cpl\", \"dll\", \"dmg\", \"exe\", \"hlp\", \"hta\", \"ins\", \"iso\", \"isp\", \"jar\", \"js\", \"jse\", \"lnk\", \"mde\", \"msc\", \"msi\", \"msix\", \"msixbundle\", \"msp\", \"mst\", \"nsh\", \"pif\", \"ps1\", \"pst\", \"reg\", \"scr\", \"sct\", \"shb\", \"sys\", \"tmp\", \"url\", \"vb\", \"vbe\", \"vbs\", \"vxd\", \"wsc\", \"wsf\", \"wsh\", \"terminal\"];\n\t\t\t\t\t\t\tif (unSupportedExtensions.indexOf(extension) != -1) {\n\t\t\t\t\t\t\t\talert(\"Le fichier n\u2019a pas \u00e9t\u00e9 joint, car son extension n\u2019est pas prise en charge.\");\n\t\t\t\t\t\t\t\tcontinue;\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\tzsAttachedAttachmentsCount = zsAttachedAttachmentsCount + 1;\n\t\t\t\t\t\t\tvar zsCloudAttachmentId = attachmentsDetailJSON['docId'];\n\t\t\t\t\t\t\tzsCloudAttachmentId = zsCloudAttachmentId.replace(\/\\s\/g, '');\n\t\t\t\t\t\t\tzsCloudAttachmentsList = '<div class=\"filenamecls zsFontClass\">' + ZSEncoder.encodeForHTML(zsCloudAttachmentName) + '<a id=\"' + ZSEncoder.encodeForHTMLAttribute(zsCloudAttachmentId) + '\" cloudservice=\"' + ZSEncoder.encodeForHTMLAttribute(cloudServiceName) + '\" class=\"zscloudAttachment\" style=\"margin-left:10px;\" href=\"javascript:;\">X<\/a> <\/div>';\n\t\t\t\t\t\t\tjQuery('#zsFileBrowseAttachments').append(zsCloudAttachmentsList);\n\t\t\t\t\t\t\tzsAttachmentsArray.push(attachmentsDetailJSON);\n\t\t\t\t\t\t\tzsCloudPickerJSON[cloudServiceName] = zsAttachmentsArray;\n\t\t\t\t\t\t\tjQuery(\"input[name='zsCloudPickerAttachments']\")[0].value = JSON.stringify(zsCloudPickerJSON);\n\t\t\t\t\t\t}\n\t\t\t\t\t}\n\t\t\t\t});\n\t\t\t}\n\t\t\tzsChangeMousePointer();\n\t\t}\n\t\tjQuery(document).off('click.cAtm').on('click.cAtm', '.zscloudAttachment', function() {\n\t\t\tvar cloudService = jQuery(this).attr('cloudservice');\n\t\t\tvar cloudAttachmentId = jQuery(this).attr('id');\n\t\t\tvar zsCloudAttachmentsArr = zsCloudPickerJSON[cloudService];\n\t\t\tvar isZsCloudAttachmentRemoved = 0;\n\t\t\tfor (var attachmentsIndex = 0; attachmentsIndex < zsCloudAttachmentsArr.length; attachmentsIndex++) {\n\t\t\t\tif (isZsCloudAttachmentRemoved != 1) {\n\t\t\t\t\tjQuery.each(zsCloudAttachmentsArr[attachmentsIndex], function(attachmentsDetailJsonKey, attachmentsDetailJsonValue) {\n\t\t\t\t\t\tif (attachmentsDetailJsonKey == 'docId' && attachmentsDetailJsonValue.replace(\/\\s\/g, '') == cloudAttachmentId) {\n\t\t\t\t\t\t\tvar zsAttachmentToBeRemoved = jQuery.inArray(zsCloudAttachmentsArr[attachmentsIndex], zsCloudAttachmentsArr);\n\t\t\t\t\t\t\tzsCloudAttachmentsArr.splice(zsAttachmentToBeRemoved, 1);\n\t\t\t\t\t\t\tisZsCloudAttachmentRemoved = 1;\n\t\t\t\t\t\t}\n\t\t\t\t\t});\n\t\t\t\t}\n\t\t\t}\n\t\t\tjQuery(this).parent().remove();\n\t\t\tzsAttachedAttachmentsCount = zsAttachedAttachmentsCount - 1;\n\t\t\tjQuery(\"input[name='zsCloudPickerAttachments']\")[0].value = JSON.stringify(zsCloudPickerJSON);\n\t\t\tzsChangeMousePointer();\n\t\t});\n\n\t\tfunction zsRenderBrowseFileAttachment(zsAttachmentObject, zsAttachmentDetails) {\n\t\t\tif (zsAttachmentObject != '') {\n\t\t\t\tif ((zsAttachmentDetails.files && (zsAttachmentDetails.files[0].size \/ (1024 * 1024)) > 20)) {\n\t\t\t\t\tzsAttachmentDetails.value = '';\n\t\t\t\t\talert('La taille maximale autoris\u00e9e est 20Mo.');\n\t\t\t\t\treturn;\n\t\t\t\t}\n\t\t\t\tif (zsAttachedAttachmentsCount < 5) {\n\t\t\t\t\tvar zsFileName = '';\n\t\t\t\t\tif ((zsAttachmentObject.indexOf('\\\\') > -1)) {\n\t\t\t\t\t\tvar zsAttachmentDataSplits = zsAttachmentObject.split('\\\\');\n\t\t\t\t\t\tvar zsAttachmentDataSplitsLen = zsAttachmentDataSplits.length;\n\t\t\t\t\t\tzsFileName = zsAttachmentDataSplits[zsAttachmentDataSplitsLen - 1];\n\t\t\t\t\t} else {\n\t\t\t\t\t\tzsFileName = zsAttachmentObject;\n\t\t\t\t\t}\n\t\t\t\t\tvar extension = zsFileName.split('.').pop().toLowerCase();\n\t\t\t\t\tvar unSupportedExtensions = [\"ade\", \"adp\", \"apk\", \"appx\", \"appxbundle\", \"bat\", \"cab\", \"cer\", \"chm\", \"cmd\", \"com\", \"cpl\", \"dll\", \"dmg\", \"exe\", \"hlp\", \"hta\", \"ins\", \"iso\", \"isp\", \"jar\", \"js\", \"jse\", \"lnk\", \"mde\", \"msc\", \"msi\", \"msix\", \"msixbundle\", \"msp\", \"mst\", 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zsnextAttachment).show();\n\t\t\t\t\tjQuery('#zsFileBrowseAttachments').append('<div class=\"filenamecls zsFontClass\" id=\"file_' + zsCurrentAttachmentId + '\">' + ZSEncoder.encodeForHTML(zsFileName) + '<a class=\"zsfilebrowseAttachment\" style=\"margin-left:10px;\" href=\"javascript:;\" id=\"fileclose_' + zsCurrentAttachmentId + '\">X<\/a><\/div>');\n\t\t\t\t\tzsAttachedAttachmentsCount = zsAttachedAttachmentsCount + 1;\n\t\t\t\t}\n\t\t\t}\n\t\t\tzsChangeMousePointer();\n\t\t}\n\t\tjQuery(document).off('click.fba').on('click.fba', '.zsfilebrowseAttachment', function() {\n\t\t\tvar currentlyDeletedElement = jQuery(this).attr('id').split('_')[1];\n\t\t\tjQuery('#zsattachment_' + currentlyDeletedElement).val('');\n\t\t\tjQuery('#zsattachment_' + currentlyDeletedElement).replaceWith(jQuery('#zsattachment_' + currentlyDeletedElement).clone());\n\t\t\tjQuery(this).parent().remove();\n\t\t\tzsAttachedAttachmentsCount = zsAttachedAttachmentsCount - 1;\n\t\t\tzsAttachmentFileBrowserIdsList.push(parseInt(currentlyDeletedElement));\n\t\t\tzsRearrangeFileBrowseAttachments();\n\t\t\tzsChangeMousePointer();\n\t\t});\n\n\t\tfunction zsRearrangeFileBrowseAttachments() {\n\t\t\tjQuery.each(jQuery('input[type = file]'), function(fileIndex, fileObject) {\n\t\t\t\tfileIndex = fileIndex + 1;\n\t\t\t\tif (fileIndex == zsAttachmentFileBrowserIdsList[0]) {\n\t\t\t\t\tjQuery('#zsattachment_' + fileIndex).show();\n\t\t\t\t} else {\n\t\t\t\t\tjQuery('#zsattachment_' + fileIndex).hide();\n\t\t\t\t}\n\t\t\t});\n\t\t}\n\n\t\tfunction zsOpenFileBrowseAttachment(clickEvent) {\n\t\t\tif (zsAttachedAttachmentsCount >= 5) {\n\t\t\t\tclickEvent.preventDefault();\n\t\t\t}\n\t\t}\n\n\t\tfunction zsChangeMousePointer() {\n\t\t\tif (zsAttachedAttachmentsCount >= 5) {\n\t\t\t\tjQuery('#zsMaxLimitMessage').show();\n\t\t\t\tjQuery('#zsattachment_1,#zsattachment_2,#zsattachment_3,#zsattachment_4,#zsattachment_5').hide();\n\t\t\t\tjQuery('#zsBrowseAttachment,#zsCloudAttachment').css('cursor', 'default');\n\t\t\t} else {\n\t\t\t\tjQuery('#zsMaxLimitMessage').hide();\n\t\t\t\tzsRearrangeFileBrowseAttachments();\n\t\t\t\tjQuery('#zsBrowseAttachment,#zsCloudAttachment').css('cursor', 'pointer');\n\t\t\t}\n\t\t}\n\n\t\tfunction zsShowCaptcha() {\n\t\t\tjQuery('#zsCaptchaLoading').hide();\n\t\t\tjQuery('#zsCaptcha').show();\n\t\t}\n\n\t\tfunction zsRegenerateCaptcha() {\n\t\t\tvar webFormxhr = {};\n\t\t\twebFormxhr = new XMLHttpRequest();\n\t\t\twebFormxhr.open('GET', 'https:\/\/desk.zoho.com\/support\/GenerateCaptcha?action=getNewCaptcha&_=' + new Date().getTime(), true);\n\t\t\twebFormxhr.onreadystatechange = function() {\n\t\t\t\tif (webFormxhr.readyState === 4 && webFormxhr.status === 200) {\n\t\t\t\t\ttry {\n\t\t\t\t\t\tvar response = 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JSON.parse(webFormxhr.responseText) : '';\n\t\t\t\t\t\tjQuery('#zsCaptchaUrl').load(zsShowCaptcha);\n\t\t\t\t\t\tdocument.getElementById('zsCaptchaUrl').src = response.captchaUrl;\n\t\t\t\t\t\tdocument.getElementsByName('xJdfEaS')[0].value = response.captchaDigest;\n\t\t\t\t\t} catch (e) {}\n\t\t\t\t}\n\t\t\t};\n\t\t\twebFormxhr.send();\n\t\t}\n\t\tdocument.addEventListener('readystatechange', function() {\n\t\t\tif (document.readyState === 'complete' && window.zsRegenerateCaptcha) {\n\t\t\t\tzsRegenerateCaptcha();\n\t\t\t}\n\t\t\tsetAllDependancyFieldsMapping();\n\t\t\tdocument.getElementById('zsSubmitButton_1097482000017620005').removeAttribute('disabled');\n\t\t\tzsAttachedAttachmentsCount = 0;\n\t\t\tzsAttachmentFileBrowserIdsList = [1, 2, 3, 4, 5];\n\t\t\tdocument.forms['zsWebToCase_1097482000017620005']['zsWebFormCaptchaWord'].value = '';\n\t\t\tjQuery('#zsFileBrowseAttachments').html('');\n\t\t\tjQuery.each(jQuery('input[type = file]'), function(fileIndex, fileObject) {\n\t\t\t\tvar zsAttachmentId = jQuery(fileObject).attr('id');\n\t\t\t\tvar zsAttachmentNo = zsAttachmentId.split('_')[1];\n\t\t\t\tvar zsAttachedFile = jQuery('#zsattachment_' + zsAttachmentNo);\n\t\t\t\tif (zsAttachedFile[0] != undefined && zsAttachedFile[0].files[0] != undefined) {\n\t\t\t\t\tvar zsFileBrowserAttachmentHtml = '';\n\t\t\t\t\tzsAttachedFileName = zsAttachedFile[0].files[0].name;\n\t\t\t\t\tzsFileBrowserAttachmentHtml = '<div class=\"filenamecls zsFontClass\" id=\"file_' + zsAttachmentNo + '\">' + ZSEncoder.encodeForHTML(zsAttachedFileName) + '<a class=\"zsfilebrowseAttachment\" style=\"margin-left:10px\" href=\"javascript:;\" id=\"fileclose_' + zsAttachmentNo + '\">X<\/a><\/div>';\n\t\t\t\t\tjQuery('#zsFileBrowseAttachments').append(zsFileBrowserAttachmentHtml);\n\t\t\t\t\tzsAttachedAttachmentsCount = zsAttachedAttachmentsCount + 1;\n\t\t\t\t\tvar zsAttachmentIdToBeRemoved = jQuery.inArray(parseInt(zsAttachmentNo), zsAttachmentFileBrowserIdsList);\n\t\t\t\t\tzsAttachmentFileBrowserIdsList.splice(zsAttachmentIdToBeRemoved, 1);\n\t\t\t\t}\n\t\t\t});\n\t\t\tif (document.forms['zsWebToCase_1097482000017620005']['zsCloudPickerAttachments'] != undefined) {\n\t\t\t\tvar zsCloudAttachments = jQuery.parseJSON(document.forms['zsWebToCase_1097482000017620005']['zsCloudPickerAttachments'].value);\n\t\t\t\tzsRenderCloudAttachments(zsCloudAttachments);\n\t\t\t}\n\t\t\tzsRearrangeFileBrowseAttachments();\n\t\t\tzsChangeMousePointer();\n\t\t});\n\t\t\n\t\t\/\/--- serialnet ---\\\/---\n\t\tlet elementMostrat = false;\n\t\twindow.addEventListener('scroll', function() {\n\t\t\tconst element = document.querySelector('#zsCaptcha');\n\t\t\tconst rect = element.getBoundingClientRect();\n\n\t\t\tif (!elementMostrat && rect.top >= 0 && rect.bottom <= window.innerHeight) {\n\t\t\t\tzsRegenerateCaptcha();\n\t\t\t\telementMostrat = true;\n\t\t\t}\n\t\t});\n\t\t\/\/--- serialnet ---\/\\---\n\n\t\tfunction 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\/>\n        <input type='hidden' name='returnURL'\n            value='https&#x3a;&#x2f;&#x2f;klettwl.ca&#x2f;fr&#x2f;service-client&#x2f;demande-de-service-client-soumise&#x2f;' \/>\n        <table border='0' cellspacing='0' class='zsFormClass'>\n            <tr style='display:none'>\n                <td colspan='2' class='zsFontClass'><strong>Customer Support CA FR - recaptcha<\/strong><\/td>\n            <\/tr><br>\n            <tr>\n                <td nowrap class='zsFontClass ' width='25%' align='left'>Nom <span style=\"color:red;\">*<\/span><\/td>\n                <td align='left' width='75%'><input type='text' maxlength='120' name='Contact Name'\n                        class='manfieldbdr' \/><\/td>\n            <\/tr>\n            <tr>\n                <td nowrap class='zsFontClass ' width='25%' align='left'>Pr\u00e9nom <span style=\"color:red;\">*<\/span><\/td>\n                <td align='left' width='75%'><input type='text' maxlength='120' name='First Name' value=''\n                        class='manfieldbdr' \/><\/td>\n            <\/tr>\n            <tr>\n                <td nowrap class='zsFontClass ' width='25%' align='left'>Adresse courriel <span style=\"color:red;\">*<\/span><\/td>\n                <td align='left' width='75%'><input type='text' maxlength='120' name='Email' value=''\n                        class='manfieldbdr' \/><\/td>\n            <\/tr>\n            <tr>\n                <td nowrap class='zsFontClass ' width='25%' align='left'>R\u00f4le principal <span style=\"color:red;\">*<\/span><\/td>\n                <td align='left' width='75%'><select name='Primary role' value='' class='manfieldbdr'\n                        onchange=\"setDependent(this, false)\" id='CASECF15'>\n                        <option value=''>S\u00e9lectionnez un r\u00f4le<\/option>\n                        <option value='Student'>\u00c9tudiant<\/option>\n                        <option value='Teacher'>Enseignant<\/option>\n                        <option value='Parent'>Parent<\/option>\n                        <option value='Other'>Autres<\/option>\n                    <\/select><\/td>\n            <\/tr>\n            <tr>\n                <td nowrap class='zsFontClass ' width='25%' align='left'>\u00c9cole ou coll\u00e8ge\/universit\u00e9 \n\t\t\t\t<p style='margin-top: -10px; font-style: italic; font-weight: 400; font-size: 14px;'>Veuillez ne pas abr\u00e9ger le nom de votre \u00e9tablissement.<\/p>\n\t\t\t\t<\/td>\n                <td align='left' width='75%'><input type='text' maxlength='120' name='Institution name' value=''\n                        class='manfieldbdr' \/><\/td>\n            <\/tr>\n            <tr>\n                <td nowrap class='zsFontClass ' width='25%' align='left'>Segment <span style=\"color:red;\">*<\/span><\/td>\n                <td align='left' width='75%'><select name='Segment' value='' class='manfieldbdr'\n                        onchange=\"setDependent(this, false)\" id='CASECF3'>\n                        <option value=''>S\u00e9lectionnez un segment<\/option>\n                        <option value='K-12'>K-12<\/option>\n                        <option value='Higher Education'>Enseignement sup\u00e9rieur<\/option>\n                        <option value='Other'>Autre<\/option>\n                    <\/select><\/td>\n            <\/tr>\n            <tr>\n                <td nowrap class='zsFontClass ' width='25%' align='left'>Province ou territoire <span style=\"color:red;\">*<\/span><\/td>\n                <td align='left' width='75%'><select name='State\/Province' value='' class='manfieldbdr'\n                        onchange=\"setDependent(this, false)\" id='CASECF2'>\n                        <option value=''>S\u00e9lectionnez une province <\/option>\n                        <option value='Alberta'>Alberta<\/option>\n                        <option value='British Columbia'>Colombie-Britannique<\/option>\n                        <option value='Manitoba'>Manitoba<\/option>\n                        <option value='New Brunswick'>Noveau-Brunswick<\/option>\n                        <option value='Newfoundland and Labrador'>Terre-Neuve<\/option>\n                        <option value='Northwest Territories'>Territoires du Nord-Ouest<\/option>\n                        <option value='Nova Scotia'>Nouvelle-\u00c9cosse<\/option>\n                        <option value='Nunavut'>Nunavut<\/option>\n                        <option value='Prince Edward Island'>\u00cele-du-Prince-\u00c9douard<\/option>\n                        <option value='Quebec'>Qu\u00e9bec<\/option>\n                        <option value='Saskatchewan'>Saskatchewan<\/option>                        \n                        <option value='Yukon'>Yukon<\/option>\n                    <\/select><\/td>\n            <\/tr>\n            <tr>\n                <td nowrap class='zsFontClass ' width='25%' align='left'>Num\u00e9ro de commande<\/td>\n                <td align='left' width='75%'><input type='text' maxlength='120' name='Order Number' value='' \/><\/td>\n            <\/tr>\n            <tr>\n                <td nowrap class='zsFontClass ' width='25%' align='left'>Plateforme en ligne (le cas \u00e9ch\u00e9ant)<\/td>\n                <td align='left' width='75%'><select name='Online Platform' value=''\n                        onchange=\"setDependent(this, false)\" id='CASECF12'>\n                        <option value=''>S\u00e9lectionnez une plateforme<\/option>\n                        <option value='The KWL Hub'>The KWL Hub (klettlp.com)<\/option>\n                        <option value='BlinkLearning'>BlinkLearning (blinklearning.com)<\/option>\n                        <option value='Campus Difusion'>Campus Difusion<\/option>\n                        <option value='Espace Virtuel'>Espace Virtuel<\/option>\n                    <\/select><\/td>\n            <\/tr>\n            <tr>\n                <td nowrap class='zsFontClass ' width='25%' align='left'>Comment pouvons-nous vous aider? <span style=\"color:red;\">*<\/span><\/td>\n                <td align='left' width='75%'><select name='How can we help you?' value='' class='manfieldbdr'\n                        onchange=\"setDependent(this, false)\" id='CASECF11'>\n                        <option value=''>S\u00e9lectionnez une<\/option>\n                        <option value='Where is my order? (Tracking of print materials)'>O\u00f9 est ma commande ? (Suivi des supports imprim\u00e9s)<\/option>\n                        <option value='I need to cancel or return an order'>Je dois annuler ou retourner une commande<\/option>\n                        <option value='I cannot find my digital access code'>Je ne trouve pas mon code d\u2019acc\u00e8s num\u00e9rique<\/option>\n                        <option value='My digital access code does not work'>Mon code d\u2019acc\u00e8s num\u00e9rique ne fonctionne pas<\/option>\n                        <option value='My teacher access has expired'>Mon acc\u00e8s enseignant a expir\u00e9<\/option>\n                        <option value='I cannot check out on the online store'>Je n\u2019arrive pas \u00e0 finaliser l\u2019achat sur la boutique en ligne<\/option>\n                        <option value='I am having trouble navigating the platform'>J\u2019ai des difficult\u00e9s \u00e0 naviguer sur la plateforme<\/option>\n                        <option value='I am having an issue with my online assignment'>J\u2019ai un probl\u00e8me avec mon devoir en ligne<\/option>\n                        <option value='How do I log in to my platform?'>Comment me connecter \u00e0 ma plateforme?<\/option>\n                        <option value='I am interested in reviewing your materials'>Je souhaite consulter vos ressources<\/option>\n                        <option value='I have another question'>J\u2019ai une autre question<\/option>\n                    <\/select><\/td>\n            <\/tr>\n            <tr>\n                <td nowrap class='zsFontClass ' width='25%' align='left'>Sujet <span style=\"color:red;\">*<\/span>\n\t\t\t\t<p style='margin-top: -10px; font-style: italic; font-weight: 400; font-size: 14px;'>Veuillez r\u00e9sumer bri\u00e8vement votre demande.<\/p><\/td>\n                <td align='left' width='75%'><input type='text' maxlength='255' name='Subject' value=''\n                        class='manfieldbdr' \/><\/td>\n            <\/tr>\n            <tr>\n                <td nowrap class='zsFontClass ' width='25%' align='left'>Message <span style=\"color:red;\">*<\/span><\/td>\n                <td align='left' width='75%'> <textarea name='Description' maxlength='3000' width='250' height='250' placeholder='Veuillez fournir autant de d\u00e9tails que possible afin que nous puissions r\u00e9soudre votre demande dans les plus brefs d\u00e9lais'\n                        class='manfieldbdr'><\/textarea><\/td>\n            <\/tr>\n            <tr>\n                <td nowrap class='zsFontClass ' width='25%' align='left'>Veuillez joindre toute capture d\u2019\u00e9cran ou tout fichier pertinent.<\/td>\n                <td align='left' width='75%'><span class=\"zsFontClass wtcuploadfile\" id=\"zsBrowseAttachment\">Joindre des\n                        fichiers<\/span><input class=\"wtcuploadinput\" type='file' name='attachment_1' id='zsattachment_1'\n                        style='display:block;' onclick='zsOpenFileBrowseAttachment(event)'\n                        onchange='zsRenderBrowseFileAttachment(this.value, this)' \/><input class=\"wtcuploadinput\"\n                        type='file' name='attachment_2' id='zsattachment_2' style='display:none;'\n                        onclick='zsOpenFileBrowseAttachment(event)'\n                        onchange='zsRenderBrowseFileAttachment(this.value, this)' \/> <input class=\"wtcuploadinput\"\n                        type='file' name='attachment_3' id='zsattachment_3' style='display:none;'\n                        onclick='zsOpenFileBrowseAttachment(event)'\n                        onchange='zsRenderBrowseFileAttachment(this.value, this)' \/> <input class=\"wtcuploadinput\"\n                        type='file' name='attachment_4' id='zsattachment_4' style='display:none;'\n                        onclick='zsOpenFileBrowseAttachment(event)'\n                        onchange='zsRenderBrowseFileAttachment(this.value, this)' \/> <input class=\"wtcuploadinput\"\n                        type='file' name='attachment_5' id='zsattachment_5' style='display:none;'\n                        onclick='zsOpenFileBrowseAttachment(event)'\n                        onchange='zsRenderBrowseFileAttachment(this.value, this)' \/>\n                    <div class=\"clboth\"><\/div><span id='zsMaxSizeMessage'\n                        style='color:black;font-size: 8px;float: left;'>La taille de chacun de vos fichiers peut aller\n                        jusqu\u2019\u00e0 20\u00a0Mo.<\/span><span id='zsMaxLimitMessage'\n                        style='color:black;font-size: 8px;float: left;margin-left: 14px;display: none;'>Vous pouvez\n                        joindre jusqu\u2019\u00e0 5\u00a0fichiers \u00e0 la fois.<\/span>\n                    <div id='zsFileBrowseAttachments'><\/div>\n                <\/td>\n            <\/tr>\n            <tr>\n                <td nowrap class='zsFontClass' width='25%' align='left'>\u00c9crivez les caract\u00e8res indiqu\u00e9s dans l'image<\/td>\n                <td>\n                    <div id='zsCaptchaLoading'><strong>Chargement en cours...<br><br><\/strong><\/div>\n                    <div id='zsCaptcha' style='display:none;'><img src='#' id='zsCaptchaUrl' name=\"zsCaptchaImage\"><a\n                            href='javascript:;'\n                            style='color:#00a3fe; cursor:pointer; margin-left:10px; vertical-align:middle;text-decoration: none;'\n                            class='zsFontClass' onclick='zsRegenerateCaptcha()'>Actualiser<\/a><\/div>\n                    <div><input type='text' name='zsWebFormCaptchaWord' \/><input type='hidden' name='zsCaptchaSrc'\n                            value='' \/><\/div>\n                <\/td>\n            <tr style='display:none'>\n                <td nowrap class='zsFontClass ' width='25%' align='left'>Cat&eacute;gorie &nbsp;&nbsp;<\/td>\n                <td align='left' width='75%'><select name='Category' value='' class='manfieldbdr'\n                        onchange=\"setDependent(this, false)\" id='Category'>\n                        <option value=''>-None-<\/option>\n                        <option value='Order tracking'>Order tracking<\/option>\n                        <option value='Cancellation'>Cancellation<\/option>\n                        <option value='Access code'>Access code<\/option>\n                        <option value='E-commerce'>E-commerce<\/option>\n                        <option value='User experience'>User experience<\/option>\n                        <option value='Sample request'>Sample request<\/option>\n                        <option value='Other'>Other<\/option>\n                    <\/select><\/td>\n            <\/tr>\n            <tr style='display:none'>\n                <td nowrap class='zsFontClass ' width='25%' align='left'>Region &nbsp;&nbsp;<\/td>\n                <td align='left' width='75%'><select name='Region' value='' class='manfieldbdr'\n                        onchange=\"setDependent(this, false)\" id='CASECF9'>\n                        <option value=''>-None-<\/option>\n                        <option value='Eastern Canada'>Eastern Canada<\/option>\n                        <option value='Western Canada'>Western Canada<\/option>\n                    <\/select><\/td>\n            <\/tr>\n            <tr>\n                <td style='padding: 30px 5px 60px 5px;text-align: center;' colspan='2' align='center' width='25%'> <input type='submit'\n                        id=\"zsSubmitButton_1097482000017620005\" class='zsButtonClass' value='SOUMETTRE'><\/td>\n            <\/tr>\n        <\/table>\n    <\/form>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home \/ Support \/\u00a0 Service client Service client Comment pouvons-nous vous aider? Veuillez remplir le formulaire suivant pour contacter notre \u00e9quipe d&rsquo;assistance \u00e0 la client\u00e8le. Veuillez fournir le plus de d\u00e9tails possible pour nous aider \u00e0 r\u00e9soudre votre probl\u00e8me le plus rapidement possible! Customer Support CA FR &#8211; recaptcha Nom * Pr\u00e9nom * Adresse courriel [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full-width.php","meta":{"footnotes":""},"class_list":["post-63278","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/klettwl.ca\/fr\/wp-json\/wp\/v2\/pages\/63278","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/klettwl.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/klettwl.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/klettwl.ca\/fr\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/klettwl.ca\/fr\/wp-json\/wp\/v2\/comments?post=63278"}],"version-history":[{"count":21,"href":"https:\/\/klettwl.ca\/fr\/wp-json\/wp\/v2\/pages\/63278\/revisions"}],"predecessor-version":[{"id":63340,"href":"https:\/\/klettwl.ca\/fr\/wp-json\/wp\/v2\/pages\/63278\/revisions\/63340"}],"wp:attachment":[{"href":"https:\/\/klettwl.ca\/fr\/wp-json\/wp\/v2\/media?parent=63278"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}